Easyself Storage Easy Self Storage
Easyself Storage（下称“本公司”）重视客户隐私，并承诺按照香港《个人资料（隐私）条例》（香港法例第486章）保障及处理客户个人资料。
1. Collection of personal data
When customers make enquiries, use our services, submit forms, or contact us, we may collect the following information:
- Name
- Contact phone number
- WhatsApp number
- Email address
- Mailing address
- Company name (if applicable)
- Rental and payment records
- Other information voluntarily provided by the customer
2. Purpose of data collection
We mainly collect personal data for the following purposes:
- Handling enquiries and bookings
- Providing storage services
- Verifying customer identity
- Issuing rental and service notices
- Processing payments and administrative work
- Providing customer service and support
- Improving service quality
- Handling complaints and follow-up matters
3. WhatsApp and communication records
When customers contact us by phone, WhatsApp, email, or other communication channels, related records may be retained for:
- Customer service purposes
- Service follow-up purposes
- Quality monitoring purposes
4. Website data collection
This website may use:
- Cookies
- Google Analytics
- Google Search Console
- Other website analytics tools
Such data is used only for statistical analysis and improving the website experience. We do not identify individual visitors through these tools.
5. Online enquiry forms
Information submitted through website enquiry forms will only be used for:
- Responding to enquiries
- Providing quotations
- Arranging visits
- Providing related services
6. Data confidentiality
We will properly safeguard customer data. Except in the following situations, we will not sell, rent, or transfer customer data to third parties:
- Legal requirements
- Court orders
- Law enforcement requests
- Written customer authorization
7. Marketing
We may send customers:
- Promotional information
- Marketing campaigns
- Latest service updates
- Company notices
Customers may request at any time to stop receiving such information.
8. Data retention
We only retain customer data for a reasonable and necessary period to fulfill legal obligations and provide services.
9. Access and correction of data
Under the Personal Data (Privacy) Ordinance, customers have the right to:
- Access personal data
- Update personal data
- Correct inaccurate data
Such requests may be made through the following channels.
10. Contact us
If you have any questions about this privacy policy, please contact:
Easy Self Storage
📍 147H Ling Shan Road, Ling Shan Tsuen, Fanling
📞 2639 2930
📱 WhatsApp 5611 3632
📧 [email protected]
🌐 easyselfstorage.com.hk
11. Privacy policy updates
We reserve the right to revise this privacy policy at any time. The latest version will be published on the website.
Last updated: June 2026
Easy Self Storage
